Can I make up for a missed day of class?

Classes that you cannot attend for personal reasons will neither be refunded nor will you be offered to replace this class by attending another group.

The best thing to do is to inform your teacher. All our tutors are very helpful and supportive and can email you material such as homework.

I paid yesterday, can you tell me if you received the money?

Please note that it may take a few days until we receive the money in our account. We will send you a booking confirmation as soon as we receive the money.

I would like to apply for a language visa. How does it work?

At the moment, we are unfortunately unable to help you with your language visa application, as our language courses in Berlin or online last up to 48 hours and 72 hours are usually required for a language visa.

Which in-house language courses are available at Lingo Best Academy?

In Berlin we can offer you at the moment Private English lessons. Further language courses can be booked as online courses.

Which language courses start on the next start date?

Our language courses are usually held every month. This means you can register for our language courses on our website for the next start date. Simply register for them using our registration form.

If you have already taken courses with us, you can also simply send us an e-mail and we will inform you about the next steps.

Here you can also find the overview of our start dates.

I have no previous knowledge, what do I have to do to take a language course with you?

If you have no previous knowledge, that’s no problem. Our language courses are also available for beginners from A1.1. The only requirement for the course is the Latin alphabet, which you must know in order to participate in the course. The rest will be taught by our teachers. You can register here.

What do I do if I have not received the Zoom link?

Please check your spam folder first. If you did not receive a Zoom link, please contact us via the chat function on our website. We will assist you as soon as possible.

When will I get the zoom link?

You will receive the Zoom link directly from your teacher, at least 10 minutes before the course starts.

What happens if I cannot attend a course date?

It is best to let your teacher know. Our teachers are very helpful and can email you the material such as homework.

How do I redeem my first start code for the digital textbook?

You must first register once on the respective media platform. Instructions for registration and the respective book codes (incl. start code) will be sent to you by e-mail.