Quality and Money-back Guarantee
for Language Courses in Berlin
Our Promise – High Quality
We are convinced that our language courses at Lingo Best Academy Berlin are very good and effective. That’s why we offer you a quality and money-back guarantee!
Our goal is for you to learn your favorite language quickly and with joy. We are wholeheartedly committed to this!
Warranty claim
If for any reason you are not satisfied, a full refund of the course fee is easily possible under the following conditions*:
1. You attended every lecture of the first week of the course
The following applies to the individual course types:
- For courses that take place several times a week (e.g. semi-intensive or business courses), you have attended every class offered in the first week of the course.
- For private lessons you have attended the first lesson provided as agreed.
2. You inform us via e-mail
Please write to us at info@lingobest.com no later than 7 days after your first day of class, briefly stating the reason (minimum 15 words) why the course did not meet your expectations.
We, as the guarantor, will then refund the amount you paid to the account you used for payment within four weeks from the date you claim the quality and money-back guarantee. The warranty is valid worldwide.
*Your statutory rights of withdrawal remain unaffected, of course.
