FAQs about your Online Language Course
Accommodation
Unfortunately, we do not currently offer accommodation. But we can give you some tips where you can find accommodation. Please feel free to contact us and we will help you.
Book
You must first register once on the respective media platform. Instructions for registration and the respective book codes (incl. start code) will be sent to you by e-mail.
Cancellation
Basically, you can always make changes or cancel your course free of charge up to 14 days before the course starts. After that, changes or cancellations are unfortunately not possible. However, there is the possibility to book a cancellation insurance for certain cases. Here you can find detailed information about cancellation insurances.
Certificate / Examination
You can receive either a free course certificate or a certificate with grades (4 €) after each course. Please just ask our friendly customer service for this.
Classification / Level
Depending on which levels you are between, we will ask you about some grammar topics, you do not need to prepare for the test.
Course dates
Our language courses are bookable from August and we offer them every month. You can find our next course dates here.
Course duration
It depends on which language course you choose. The semi-intensive course lasts 8 weeks, the online business course 4 weeks. Here you can find an overview of our language courses in Berlin and online language courses.
Course format / course type
It is not possible to switch between online and in-house courses during a course level. We guarantee a maximum of 12 participants in a course, so we need to know which course format you would like to attend at the time of booking. However, after each course level you are free to choose whether to continue learning online or in-house.
Example:
You can do A1.1. in-house but A1.2. then online (or vice versa).
Course price
Private lessons are organized completely individually according to your needs and goals. Here you can find the exact prices for private lessons in Berlin or the prices for online private lessons.
Course start
Our language courses are bookable from August and we offer them every month. This means you can register for our language courses on our website for the next start date. Simply register for them using our registration form.
If you have already taken courses with us, you can also simply send us an e-mail and we will inform you about the next steps.
Here you can also find the overview of our start dates.
Funding
We are a private educational institution and unfortunately do not accept vouchers.
General questions
Participation in our courses is only possible from the age of 16. Unfortunately, we do not offer courses for children under 16. However, we are happy to organize private lessons for your child.
If you are interested in private lessons, please contact our friendly customer service office and we will be happy to help you.
Group
We try very hard to make sure that you can continue learning with the same group and the same teacher. However, we cannot always guarantee this, as there are several factors involved (does the teacher have time?). Does the trainer teach again next month at the same time / next level? etc.) We therefore ask for your understanding if this is not possible.
Language Course Registration
You can also join a course in progress if it is suitable in terms of level.
Payment
We will be happy to issue an invoice to your employer’s address. You can either pay the costs yourself first and then be reimbursed, or we can send your employer the invoice directly.
Reservation and booking
Basically there is no deadline and as long as we have places you can register or reserve. However, please note that courses fill up as the course start date approaches. Therefore, we recommend you make a reservation 2-3 weeks before the course starts.
Visa
At the moment, we are unfortunately unable to help you with your language visa application, as our language courses in Berlin or online last up to 48 hours and 72 hours are usually required for a language visa.
Zoom
Please check your spam folder first. If you did not receive a Zoom link, please contact us via the chat function on our website. We will assist you as soon as possible.